V Immigration Ltd ("V Immigration", "we", "us", "our") is a company registered in England and Wales (Company No. 16260537) with its registered office at Grosvenor House, St Paul’s Square, Birmingham B3 1RB. We provide UK immigration advice and services and are regulated by the Immigration Advice Authority (IAA) under authorisation number F202638454 at Level 1 in the categories of Immigration and Asylum and Protection. Our principal adviser is Vishal Gautam (IAA No. P063473). Our current authorisation runs from 18 May 2026 to 18 May 2027.
For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, V Immigration Ltd is the data controller of personal data collected through this website and in the course of providing our services.
We are registered with the Information Commissioner's Office (ICO) under registration number ZB903093.
This Privacy Policy explains how we collect, use, share and protect personal data when you:
It should be read alongside our Cookies Policy and our Terms and Conditions.
Depending on how you interact with us, we may collect the following categories of personal data:
Immigration casework frequently requires us to process "special category data" under Article 9 UK GDPR, including data revealing racial or ethnic origin, religious beliefs, health, or sexual orientation, as well as criminal offence data under Article 10 UK GDPR. We only process this data where strictly necessary to provide our services and where a lawful basis and an Article 9/10 condition apply (see Section 5).
Directly from you: when you complete forms, send us documents, email us or speak to us.
From third parties: acting on your behalf (e.g. a sponsoring employer, family member or another professional adviser) where you have authorised them to share information with us.
From public sources and government bodies: (e.g. the Home Office, HM Courts and Tribunals Service) in the course of your matter.
Automatically: through cookies and similar technologies when you use our website.
We rely on the following lawful bases under Article 6 UK GDPR:
| Purpose | Lawful basis |
|---|---|
| Responding to enquiries and providing pre-instruction information | Article 6(1)(b) — steps prior to entering a contract; or Article 6(1)(f) — legitimate interests in responding to potential clients |
| Providing immigration advice and casework | Article 6(1)(b) — performance of our contract with you |
| Meeting our regulatory and legal obligations (IAA, AML, HMRC, ICO) | Article 6(1)(c) — legal obligation |
| Internal records, complaints handling, file retention | Article 6(1)(c) and Article 6(1)(f) — legitimate interests in proper administration of our practice |
| Marketing to existing clients about similar services | Article 6(1)(f) — legitimate interests, with the right to object |
| Marketing to prospective clients (electronic) | Article 6(1)(a) — consent under PECR |
For special category data, we rely on:
— Article 9(2)(f) UK GDPR — establishment, exercise or defence of legal claims;
— Article 9(2)(a) — explicit consent, where appropriate; and
— the substantial public interest conditions in Schedule 1 Part 2 of the Data Protection Act 2018 (in particular, paragraph 12 — protection of clients' interests).
For criminal offence data, we rely on Section 10 and Schedule 1 of the Data Protection Act 2018, in particular the condition for advising on legal proceedings and obtaining legal advice.
— To assess your eligibility and provide immigration advice and representation.
— To prepare, submit and manage applications, appeals and correspondence on your behalf.
— To verify your identity and carry out anti-money laundering and sanctions checks where required.
— To take payment, issue invoices and recover fees.
— To comply with our obligations to the IAA, ICO, HMRC and other regulators.
— To respond to complaints and defend or pursue legal claims.
— To improve our website and services and to send service-related communications.
— Where you have consented, to send you marketing communications about our services.
We share personal data only where necessary and with appropriate safeguards. Recipients include:
— The Home Office, UK Visas and Immigration, HM Courts and Tribunals Service and other UK and foreign government authorities involved in your matter.
— Sponsoring employers, educational institutions or family members, where relevant to your application and on your instructions.
— Counsel (barristers), interpreters, expert witnesses and other professional advisers instructed on your matter.
— Our IT, hosting, document management, secure storage, accounting and back-office providers acting as data processors under written contracts compliant with Article 28 UK GDPR.
— Stripe Payments Europe Ltd (payment processing).
— Calendly LLC (consultation booking).
— HubSpot, Inc. (customer relationship management and email marketing).
— Our regulator (IAA), ICO, the Legal Ombudsman, auditors, insurers and legal advisers where required for regulatory, audit or complaint-handling purposes.
— Law enforcement and other public authorities where required by law or court order.
Some of our processors (including HubSpot and certain Stripe and Calendly entities) are based outside the UK, including in the United States. Where personal data is transferred outside the UK, we rely on one or more of the following safeguards:
— UK adequacy regulations, including the UK Extension to the EU-US Data Privacy Framework where applicable;
— the International Data Transfer Agreement (IDTA) or the UK Addendum to the EU Standard Contractual Clauses; or
— another transfer mechanism permitted by Article 46 UK GDPR.
You may request a copy of the relevant safeguards by contacting us at info@vimmigration.co.uk.
We retain personal data only for as long as necessary for the purposes for which it was collected and to comply with our legal and regulatory obligations.
| Record type | Retention period |
|---|---|
| Client files (open and closed matters) | 6 years from the end of the retainer, in line with IAA file-retention guidance and limitation periods under the Limitation Act 1980 |
| Anti-money laundering records (where applicable) | 5 years from end of the business relationship or transaction |
| Accounting and tax records | 6 years from the end of the relevant financial year (HMRC) |
| Marketing data | Until you withdraw consent or object, and then archived for evidential purposes for up to 2 years |
| Website analytics data | As set out in our Cookies Policy |
| Complaints records | 6 years from resolution of the complaint |
After the applicable retention period, personal data is securely deleted or anonymised.
Under UK GDPR you have the following rights, subject to certain conditions and exemptions:
Right of access — to obtain a copy of the personal data we hold about you.
Right to rectification — to have inaccurate or incomplete data corrected.
Right to erasure — to have your data deleted where there is no overriding legal or regulatory reason to retain it.
Right to restrict processing — to limit how we use your data in certain circumstances.
Right to data portability — to receive certain data in a structured, commonly used format.
Right to object — including to processing based on legitimate interests or for direct marketing.
Right to withdraw consent — where processing is based on consent, without affecting prior lawful processing.
Rights in relation to automated decision-making and profiling — we do not currently carry out solely automated decisions producing legal or similarly significant effects.
To exercise any of these rights, contact us at info@vimmigration.co.uk. We will respond within one month, extendable by up to two further months for complex requests.
If you are unhappy with how we have handled your personal data, you can complain to the Information Commissioner's Office: Wycliffe House, Water Lane, Wilmslow, SK9 5AF | 0303 123 1113 | ico.org.uk. We would, however, appreciate the opportunity to address your concerns first.
We maintain appropriate technical and organisational measures to protect your personal data, including encryption in transit and at rest, access controls, staff training, secure document storage and incident-response procedures. No system is entirely secure; you are responsible for keeping your account credentials confidential.
Where we act on a matter involving a minor (under 18), we only process their data on the instructions of a person with parental responsibility or legal guardianship, or in accordance with our regulatory duties.
We may update this policy from time to time. The latest version will be available on our website with the "Last updated" date above. Material changes will be notified to existing clients by email.
Privacy queries: info@vimmigration.co.uk
General contact: info@vimmigration.co.uk | 07947 692485
Postal: V Immigration Ltd, Birmingham | London
