A multi-site restaurant group

The challenge

The group had never held a sponsor licence, and its kitchens depended on chefs recruited from overseas. Rotas, payroll and right to work documents sat in three different places, so nothing could be produced quickly.

What we did

• Reviewed HR, payroll and right to work processes against the sponsor guidance before applying, and brought each worker’s records together so a full file could be produced from head office within a working day.
• Prepared the licence application and briefed the Authorising Officer and key personnel on their duties and on compliance visits.
• Checked each kitchen role against the occupation codes and going rates, and rewrote job descriptions where the role as done didn’t match the role as coded.
• Assigned certificates of sponsorship, handled the workers’ visas directly with them, and set up a reporting routine for site managers.

The outcome

The licence was granted. The group now operates as an A-rated sponsor with around 20 sponsored workers across its sites.